San d'Oria Tutorial Mini-Quest Won't Advance

[pyewacket]

Platform: PC
ISP: Comcast
Type of Internet Connection: Cable
Internet Connection Speed: +15Mbs
Date & Time: 5/12-13/2013
Frequency: Four separate attempts
Character Name: Pyewacket
Race: Taru
World: Sylph
Main Job: WHM
Support Job: None
Area and Coordinates: Southern San d'Oria W Ron Gate
Party or Solo: Solo and Party attempts
NPC Name: Alaune
Monster Name: N/A
Steps:
1. Completed previous tutorial mini-quests up to requirement to go to La Theine Plateau to kill a monster
2. Went to La Theine solo and killed a Steppe Hare after "checking" its level
3. Went back to Alaune who told me I needed to go to La Theine to kill a monster
4. Repeated solo with different monster.
5. Repeated with partner in party with a variety of monsters on the way to pick up teleport key.
6. Still will not advance to next mini-quest

I've completed the new character tutorial mini-quest series several times before. However, I now have a character that cannot get past the La Theine Plateau requirement. The quest NPC, Alaune, in Southern San d'Oria keeps telling me I need to go to La Theine Plateau and kill at least one monster. I've tried twice zoning into La Theine and killing different mobs. I've also tried going with a party and killing a number of different mobs on the way to pick up the teleport key.

Each time I go back to Alaune, I get the same message that I still need to go to La Theine and kill at least one monster.

I've tried this on different days (separate logins) and "checked" the monsters before killing them as the quest NPC advises.