Vary Maint times PLEASE!!!

[Alhanelem]

I guess they should hire american network guys or specifically from Southern California and Southern Nevada because all of the ones I met work on call when they're off and offset the hours during their "normal" hours when they have to make updates during the on call hours. Only exceptions are when they're on vacation and when they are they have someone else to cover them.

You work on call for emergencies, not for pre-planned regular mainetnance work. "On-call" activities are by their very nature unscheduled.

Again, why should they be forced to work random hours when the mainenance schedule is given in advance and you should be able to plan around it?

This maintenance isn't even long enough to be worthy of complaint in the first place.

[Zagen]

You work on call for emergencies, not for pre-planned regular mainetnance work.

Maybe for your but not the network guys I've known in the game industry or software companies. When management says we're making changes at X time it's an "emergency".

Edit:

Again, why should they be forced to work random hours when the mainenance schedule is given in advance and you should be able to plan around it?

It's a company catering to a world wide customer base varying the times goes a long way to ensure your global customer base is happy, instead of believing the stereotype Japanese game developers don't give a damn about the other markets and only focus on the Japanese market despite aiming at a global market.

This maintenance isn't even long enough to be worthy of complaint in the first place.

I'm not discussing that I don't care about the time they do it, but your short story was terrible. I mean seriously if you don't want to listen to your boss's work orders why the hell are you working for them?

[RAIST]

I would hazard a guess that part of the planning may be based on the diversity of the playerbase as well. As in, try to take things off line when it is most likely to affect the least number of players. At least, that's how we used to plan things when we had to take a webserver down for a client. Often times when you are crossing time zones, you have very narrow windows to work in when traffic is lightest, so a lot of thought goes into these decisions (usually).

[Horadrim]

I would hazard a guess that part of the planning may be based on the diversity of the playerbase as well. As in, try to take things off line when it is most likely to affect the least number of players. At least, that's how we used to plan things when we had to take a webserver down for a client. Often times when you are crossing time zones, you have very narrow windows to work in when traffic is lightest, so a lot of thought goes into these decisions (usually).

I'd say that's about the swing of it. Mid-day in the US is a great time to do it because most of us are at work. 10:00 PDT correlates to 6:00 PM in Japan -- making it a decent time for an update for a Japanese game, since it ends right around 9:00 PM.

I just wish they didn't make us wait until the update starts to release the notes.

[Tamoa]

I'd say that's about the swing of it. Mid-day in the US is a great time to do it because most of us are at work. 10:00 PDT correlates to 6:00 PM in Japan -- making it a decent time for an update for a Japanese game, since it ends right around 9:00 PM.

I just wish they didn't make us wait until the update starts to release the notes.

This update starts at 2AM JST and ends at 4:30AM JST.

[Horadrim]

This update starts at 2AM JST and ends at 3:30AM JST.

Thought it said 10 PDT?

Oh well. All i really care about is the update notes, I probably won't even get on today unless they add RUN/GEO AF.

EDIT:

Oh, I see, the time zone converter I used was off. It -is- 10:00 PDT so 10:00 PDT = 2:00 JST.

Good to know... not sure why it said 6:00 PM...?

[hiko]

Thought it said 10 PDT?

Oh well. All i really care about is the update notes, I probably won't even get on today unless they add RUN/GEO AF.

EDIT:

Oh, I see, the time zone converter I used was off. It -is- 10:00 PDT so 10:00 PDT = 2:00 JST.

Good to know... not sure why it said 6:00 PM...?

in GMT+1(europe) area it's 6PM (7PM if DST )

[Glamdring]

if there's an update involved it screws everyone's statics anyway, server congestion to download updates is a big problem, often kills the night entirely.

[Riggs]

This has been discussed a number of times before and always the same responses, SE will not comment at all, all the US players who are not effected will call the op a whiner for complaining although they are the first to bitch about anything that effects them. the EU player base will agree with the OP and nothing will change.
We need to face the facts, we represent the lowest segment of the player base and by holding the maintenance when they do they effect the lowest number of players.