Vary Maint times PLEASE!!!

[Elexia]

This has been discussed a number of times before and always the same responses, SE will not comment at all, all the US players who are not effected will call the op a whiner for complaining although they are the first to bitch about anything that effects them. the EU player base will agree with the OP and nothing will change.
We need to face the facts, we represent the lowest segment of the player base and by holding the maintenance when they do they effect the lowest number of players.

While true US players bitch about everything all the time, the OP is indeed whining about a non issue. If you play an NA based MMO, guess what times their maintenance will be? Either early AM when people are asleep, mid day when people are at work (the shock!) or school or it would be a full day offline. People who connect to it outside have no choice but to deal with those time frames because the world is a much bigger place than people seem to want to realize.

The times are in off hours in Japan. SE is a Japanese company. FFXI is a Japanese MMORPG. Not hard to comprehend.

[Zumi]

They do them at 10am pst because thats when the least amount of people play. The game is like 45% JP 45% NA, 10% EU. Probably why they do it at that time.

[Zagen]

"hey, they have us scheduled to work on the servers at 3AM JST."

"Yeah, I saw that. Screw em, they don't pay us enough to ruin our beauty sleep."

I guess they should hire american network guys or specifically from Southern California and Southern Nevada because all of the ones I met work on call when they're off and offset the hours during their "normal" hours when they have to make updates during the on call hours. Only exceptions are when they're on vacation and when they are they have someone else to cover them.

[Alhanelem]

I guess they should hire american network guys or specifically from Southern California and Southern Nevada because all of the ones I met work on call when they're off and offset the hours during their "normal" hours when they have to make updates during the on call hours. Only exceptions are when they're on vacation and when they are they have someone else to cover them.

You work on call for emergencies, not for pre-planned regular mainetnance work. "On-call" activities are by their very nature unscheduled.

Again, why should they be forced to work random hours when the mainenance schedule is given in advance and you should be able to plan around it?

This maintenance isn't even long enough to be worthy of complaint in the first place.

[Zagen]

You work on call for emergencies, not for pre-planned regular mainetnance work.

Maybe for your but not the network guys I've known in the game industry or software companies. When management says we're making changes at X time it's an "emergency".

Edit:

Again, why should they be forced to work random hours when the mainenance schedule is given in advance and you should be able to plan around it?

It's a company catering to a world wide customer base varying the times goes a long way to ensure your global customer base is happy, instead of believing the stereotype Japanese game developers don't give a damn about the other markets and only focus on the Japanese market despite aiming at a global market.

This maintenance isn't even long enough to be worthy of complaint in the first place.

I'm not discussing that I don't care about the time they do it, but your short story was terrible. I mean seriously if you don't want to listen to your boss's work orders why the hell are you working for them?

[Alhanelem]

I'm not discussing that I don't care about the time they do it, but your short story was terrible. I mean seriously if you don't want to listen to your boss's work orders why the hell are you working for them?

The intent was partially for humor. Obviously, you didn't see it. I'm not actually suggesting that the NOC team ignore orders. I suppose I could have better word it to illustrate my point.

[Yinnyth]

Maint times usually affect my online activities in one way or another, but I am not so selfish as to tell not just SE, but everyone else playing the game to adapt to my play schedule.

While it is true that people usually only complain when something affects them negatively, it's also true that forums are a breeding grounds for people who will not shut up about everything that affects them negatively and lack the common courtesy to stop, think about it objectively, and understand that there are very logical and good reasons why things happen this way.

[Babekeke]

While true US players bitch about everything all the time, the OP is indeed whining about a non issue. If you play an NA based MMO, guess what times their maintenance will be? Either early AM when people are asleep, mid day when people are at work (the shock!) or school or it would be a full day offline. People who connect to it outside have no choice but to deal with those time frames because the world is a much bigger place than people seem to want to realize.

The times are in off hours in Japan. SE is a Japanese company. FFXI is a Japanese MMORPG. Not hard to comprehend.

You may not realise but you actually agreed with me in your post. If they varied their maint times to do it at LUNCH TIME JST every other time, it would be fine. At least then it wouldn't ALWAYS be specifically EUs that were affected.

[JouriStarz]

It's not specifically EU players that are affected it is EVERYONE regardless of where you live and who you are that plays normally during that time. It really isn't as big a deal as people make it out to be and my suggestion for people with static groups who meet at that time is to reachedule your event for that day it's not like you didn't have enough advance notice to do so.

[frydanny]

They do them at 10am pst because thats when the least amount of people play. The game is like 45% JP 45% NA, 10% EU. Probably why they do it at that time.

It would help to if they actually sold the game to XBOX owners, The eu version of FFXI is RARE EX 0.1% Drop rate. Amazon no longer sell it only the expansion discs. There could be more players if they actually sold the whole game package and not just aim it at pc players.

Also they keep doing server maintenance yet still restrict the speed to 56 KB/s. The solution to the lag like I have said on the phone to support is to open the taps up and allow faster server exchanges and people may actually spend more time playing the new content. Many MMO's have more online players than FFXI does and you don't get lag when a ton of people get together.

Just my 2p's worth.