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  1. #1
    Player Kenshen's Avatar
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    Thermopyl
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    Sylph
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    SAM Lv 99

    Windows 8 Not Working With Final Fantasy XI

    I recently purchased a new computer with Windows 8. I purchased the complete game from Amazon and now neither PlayOnLine or Final Fantasy XI will run.

    I have a GTX 660 video card and all the updates have been installed. I have uninstalled it and tried to run in compatibility mode also with no luck

    Please help
    (0)

  2. #2
    Player Sarick's Avatar
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    Apr 2011
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    Character
    Saricks
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    Fenrir
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    RDM Lv 99
    Call them up they dropped windows XP support so you should have FULL flawless Windows 8 support. Hopefully they'll give you the support you need to get it running right.

    Oh yes, YOU NEED TO DO THIS << Click on this.
    (1)
    Last edited by Sarick; 04-22-2013 at 10:11 PM.
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  3. #3
    Player Kenshen's Avatar
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    with an 8 core processor and 2 gig video card I know I meet the "minimum requirements"
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  4. #4
    Player Sarick's Avatar
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    Saricks
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    Quote Originally Posted by Kenshen View Post
    with an 8 core processor and 2 gig video card I know I meet the "minimum requirements"
    READ this please..
    YOU NEED TO DO THIS
    (1)
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  5. #5
    Player Kenshen's Avatar
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    tried that already and nothing helped.
    (0)

  6. #6
    Player Kenshen's Avatar
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    How can you call them I can't find a number to call, tried the support page and it keeps erroring out
    (0)

  7. #7
    Player Mnejing's Avatar
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    Ovjang
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    Lakshmi
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    GEO Lv 99
    Quote Originally Posted by Kenshen View Post
    How can you call them I can't find a number to call, tried the support page and it keeps erroring out
    Phone support apparently got nixed as apart of Corporate restructuring, so you are stuck with Chat or Email support.

    Can read about it in the Petition thread.
    (2)

  8. #8
    Player Kenshen's Avatar
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    so no phone support, no online support (have tried 3 times to submit problem), no chat support... no support options at all.

    Guess they have lost another customer
    (0)

  9. #9
    Player RAIST's Avatar
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    Mar 2011
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    might help too if you could be more specific with your problem.

    For instance, if it's graphics related, it's likely the nVidia drivers. 600 series cards have known issues that are being looked into over at the nVidia forums. They've pushed out several drivers in efforts to resolve issues...not sure if the final fix is in yet.
    (0)
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  10. #10
    Player Sarick's Avatar
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    Quote Originally Posted by Kenshen View Post
    so no phone support, no online support (have tried 3 times to submit problem), no chat support... no support options at all.

    Guess they have lost another customer
    Yadda yadda yadda sorry. >>

    http://www.playonline.com/ff11us/dow...a/vista01.html
    (0)
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