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  1. #1
    Player MSTRLied's Avatar
    Join Date
    Oct 2011
    Location
    Jersey
    Posts
    13
    Character
    Liedilzhen
    World
    Asura
    Main Class
    SMN Lv 99

    PlayOnline Viewer has stopped working/crashed

    Desc:
    As the title suggest my FFXI client experiences an unexpected error and shuts down, after i select a character and try to "zone in". (It originally occurred when I was trying to zone into Upper Jueno then ever since I have been unable to play past the downloading/ loading screen) On Asura Server

    Steps A:
    Log in to play online.
    Start FFXI.
    Select character.
    Crash during loading screen.

    Steps B: (what i was doing before the first crash)
    Changed job to RUN/SCH
    Left mog apartment
    Made my way up to lower Jueno
    Continued onto Upper Jueno
    Crash during loading screen.

    Date and time:
    2:25 pm EST April 10 2013

    Frequency:
    Always

    Platform:
    PC

    PC Manufacturer & Model Number:
    ASUS Desktop PC CM6850 series

    OS:
    Windows 7 Home Premium

    Graphics Card:
    Nvidia GeForce GT 530

    ISP:
    Comcast

    Connection:
    Cable (direct connection to modem)

    Additional Information:
    I have attempted to do some simple troubleshooting such as;
    *Restart Computer
    *Check Files on POL,FFXI,Tetra Master (no errors)
    *Run as administrator
    * Keep all drivers up to date
    *"Waiting a bit"
    *Restarting modem/Router
    *Disable Antivirus (it's added as an exception anyway)

    Also my POL Viewer is working fine the problem only occurs after i select the character and attempt to load into the Upper Jueno Zone...
    Hmm and lets see? No i havn't experience this issue before, No i have not been having any issues like lag, stutter, freezing or any glitch, prior to the error. The game worked perfectly fine (my client has been up for embarrassingly the last 3 days straight) and no i haven't installed anything new or have a program that would interfere.
    (0)
    Last edited by MSTRLied; 04-11-2013 at 04:03 AM.

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