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  1. #1
    Player Fallenone's Avatar
    Join Date
    Mar 2011
    Location
    Cerberus
    Posts
    10
    Character
    Fallenone
    World
    Cerberus
    Main Class
    BST Lv 95

    xbox 360 still under maintenance after update while pc users logged in and servers up

    Hey SE can us 360 users log back in please??? Maintenance is over and has been for 30 minutes. I've updated and the game says I can't play when under maintenance yet pol says servers are up and my son has been in game 30 mins now. Please fix this..... thanks
    (2)

  2. #2
    Player Redryno's Avatar
    Join Date
    Mar 2011
    Posts
    41
    @60 min after update - still can't log in on Xbox, know of another with same issue.

    Any update SE???
    (0)

  3. #3
    Player Amay's Avatar
    Join Date
    Apr 2013
    Location
    Pandy
    Posts
    2
    Character
    Aamay
    World
    Asura
    Main Class
    WAR Lv 99

    same here

    I would like to play :/
    TX USA
    (0)
    Last edited by Amay; 04-03-2013 at 04:43 AM.

  4. #4
    Player Neekzz's Avatar
    Join Date
    Mar 2011
    Location
    San d'Oria
    Posts
    9
    Character
    Neekzz
    World
    Lakshmi
    Main Class
    BLM Lv 99
    My friend here can't log in on 360 either, but I play on pc and am logged in now. <Please Check It>
    (0)

  5. #5
    Support Rep SE_Chris's Avatar
    Join Date
    Nov 2011
    Posts
    153
    We've received a few customers who are experiencing this issue. It seems that the PC login servers are open currently and some users are having an issue logging in on their XBOX 360s. We would suggest logging out for now and trying again shortly. If we have any more information or update about an extended maintenance we will keep everyone up to date here: http://www.playonline.com/ff11us/info/info_top.shtml
    We apologize for the inconvenience. In the meantime, can you please provide your ISP and what state/province you reside in, if possible? This will help us narrow down a solution.
    (0)

  6. #6
    Player Cementfoot's Avatar
    Join Date
    Dec 2011
    Posts
    8
    Character
    Cementfoot
    World
    Quetzalcoatl
    Main Class
    BST Lv 99
    there is no update they refuse to help was on the phone for 30 mins and all they could do is tell me to reset password then hang up on me after i call back again get another rep that tells me they know of an issue but dont know how long its gonna be or what is causing for xbox 360 to be stuck in that display then i ask if they are gonna do another maintenance so i know not to enter dynamis on the pc and all i get back is we dont know at this time way to go SE thanx for the help by the way can i get a job to read from a book to tell people to reset there passwords when thats NOT THE ISSUE
    (0)

  7. #7
    Player Neekzz's Avatar
    Join Date
    Mar 2011
    Location
    San d'Oria
    Posts
    9
    Character
    Neekzz
    World
    Lakshmi
    Main Class
    BLM Lv 99
    ISP Comcast
    NYC
    In on my PC not on my 360
    (0)

  8. #8
    Player Redryno's Avatar
    Join Date
    Mar 2011
    Posts
    41
    Quote Originally Posted by SE_Chris View Post
    We've received a few customers who are experiencing this issue. It seems that the PC login servers are open currently and some users are having an issue logging in on their XBOX 360s. We would suggest logging out for now and trying again shortly. If we have any more information or update about an extended maintenance we will keep everyone up to date here: http://www.playonline.com/ff11us/info/info_top.shtml
    We apologize for the inconvenience. In the meantime, can you please provide your ISP and what state/province you reside in, if possible? This will help us narrow down a solution.
    ISP = Charter Communications MO, USA I am able to log on to the PC.
    (0)

  9. #9
    Player Cyllene's Avatar
    Join Date
    Jan 2012
    Posts
    14
    Character
    Sensui
    World
    Asura
    Main Class
    SAM Lv 99
    Having the same issue here. I don't think it's an ISP problem..

    Cox, AZ, USA.
    (1)
    Last edited by Cyllene; 04-03-2013 at 04:38 AM.

  10. #10
    Player Fallenone's Avatar
    Join Date
    Mar 2011
    Location
    Cerberus
    Posts
    10
    Character
    Fallenone
    World
    Cerberus
    Main Class
    BST Lv 95
    Quote Originally Posted by SE_Chris View Post
    We apologize for the inconvenience. In the meantime, can you please provide your ISP and what state/province you reside in, if possible? This will help us narrow down a solution.
    Charter Broadband in TN, USA is my ISP and state.
    (0)

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