No music

[jawaj]

I am on windows 7 home premium 64 bit. I found the file and it was set to 1. All the music and sound effect are in the correct folders as well.

[SE_Chris]

We are sorry to hear that you are having sound issues.

Can you please try using headphones and set your audio settings to stereo if they are set to 5.1, surround, or mono?

Also could you please check the status of your tuner to see if there are any corresponding auto settings for this system?

Have you tried any other audio output and audio settings to see if it fixes the issue?

We apologize sincerely for the inconvenience caused and hope this helps solve these issues. Please let us know if you require further assistance.

[jawaj]

Ive tried using stereo output, 5.1, mono, head phones, hdmi out to my tv speakers. i have checked and unchecked all the audio options i can. Like ive said i have sound effects i just don't have any music at all in any place in the game i do have it in pol though its just when it changes form pol to ffxi i dont get any music just sound effect

[jawaj]

Would it be best to try and buy the ultimate seekers collection off steam and try it that way instead of the installer from the SE website? thats where my current version comes from

[Thegreatmonkey]

I dont think that would help....

You could try installing the game up to the last xpack and see if you still have sound. You could also try re-downloading the installer from SE store.

[Sarick]

Has anyone considered that this is a direct-x hooking issue not the game or audio drivers? Sometimes direct-x gets muddled in installs.

[jawaj]

I did have to redownload the installer because on my 4th attempt to reinstall it it just vanished from my system after i double clicked it as such i did start the game with out the latest expansion and still no music. Direct x hooking ? how would i solve that or attempt to.

[jawaj]

Am i just out of luck ? i was gonna try and reinstall direct x 11 but its integrated into windows seven

[Sarick]

Have you tested DirectSound in dxdiag.exe? Sometimes you need to notch DirectX acceleration back a notch with some cards/games.

I'm at a loss here. It sounds like something is turned off or malfunctioning on your end. Maybe the expansion install caused it maybe not.

[Xanir]

I am having the exact same issue. I am on PC, I have drivers updated. I did a file check in beginning of POL viewer. In-game ALL sound effects/music is working just fine, EXCEPT Adoulin music. When I start up the game in character menu, it is silent, until a few minutes later(obviously after the adoulin track finishes and goes to next song) it starts playing Zilart/all other menu songs. Anyone have any ideas???? I also purchased this through pre order in square enix store, so I don't have a sure fire way to reobtain the files and reinstall, unless there's something I'm missing. Why didn't file check catch the songs?