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  1. #1
    Player Yopop's Avatar
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    Mar 2011
    Location
    Windurst
    Posts
    81
    Character
    Yopop
    World
    Bahamut
    Main Class
    BST Lv 99

    Billing Cycle - Unable to Unsubscribe - Free time?

    This is a valid question and am curious about some thoughts on it.

    It's only been 7 days since SE took the servers offline. From the news in Japan I do not see the servers going back online anytime soon. To be honest, if put in that situation the servers would be the least of my concerns.

    With empathy set aside and users who truly care and understand the hardships being faced by our Far Eastern friends we have to wonder how billing will work.

    If the server is going to be down for the remaining part of the month ( and from news in Japan it's going to be longer then expected ) are we going to be auto billed at the start of the month for services we are not using?

    I thought that I would unsubscribe for now and wait til the servers are up and running again to resub, but I was unable to do so through the Square Enix support number for FFXI.

    I can see a lot of users disputing charges if they are billed due to not being able to unsubscribe from a service they are not using.

    Just was curious about how this will be handled.
    (0)
    Re-garu-darus,

    Yopop


    reserved for useless space filler

  2. #2
    Player jeffanddane's Avatar
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    Mar 2011
    Posts
    384
    You do realize April is free right ?
    (0)

  3. #3
    Player Tsukino_Kaji's Avatar
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    Mar 2011
    Posts
    4,028
    Character
    Tsukinokaji
    World
    Siren
    Main Class
    WHM Lv 99
    Yes, that already did annoubce that april will be free. Hopefully things wont get extreme enough for may to be free.
    (0)

  4. #4
    Player Yopop's Avatar
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    Mar 2011
    Location
    Windurst
    Posts
    81
    Character
    Yopop
    World
    Bahamut
    Main Class
    BST Lv 99
    I still would like to unsubscribe until the service is restored and we are unable to do that
    (0)
    Re-garu-darus,

    Yopop


    reserved for useless space filler

  5. #5
    Player Arconis's Avatar
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    Mar 2011
    Location
    Windurst-Fenrir
    Posts
    107
    Character
    Arconis
    World
    Fenrir
    Main Class
    RDM Lv 90
    SE already stated there not billing for this Cycle witch means month of April will be free.

    Quote from SE "In connection with the temporary suspension of services, players will not be billed for any PlayOnline service throughout the April billing"
    (0)

  6. #6
    Player jeffanddane's Avatar
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    Mar 2011
    Posts
    384
    Yeah there not going to bill you for May either if things cut into April but hopefully its back up tomorrow. We will find out then.
    (0)

  7. #7
    Player Registeel's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    76
    Character
    Medli
    World
    Ragnarok
    Main Class
    BRD Lv 99
    Quote Originally Posted by Yopop View Post
    I still would like to unsubscribe until the service is restored and we are unable to do that
    If you're not getting charged, then why?
    (0)
    ara ara

  8. #8
    Player Futan's Avatar
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    Mar 2011
    Posts
    53
    Character
    Creativename
    World
    Sylph
    Main Class
    RDM Lv 1
    Quote Originally Posted by Arconis View Post
    SE already stated there not billing for this Cycle witch means month of April will be free.

    Quote from SE "In connection with the temporary suspension of services, players will not be billed for any PlayOnline service throughout the April billing"
    And I'm sure that they will continue it as long as necessary.
    (0)

  9. #9
    Player Dubberrucky's Avatar
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    Mar 2011
    Posts
    115
    kind of sounds like the op found a new game or lost interest in ffxi during the downtime. If either is the case there should still be a way to cancel just like any other service.
    (0)

  10. #10
    Player Arconis's Avatar
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    Mar 2011
    Location
    Windurst-Fenrir
    Posts
    107
    Character
    Arconis
    World
    Fenrir
    Main Class
    RDM Lv 90
    Oh they will continue forsure if it goes into April then we will get May for Free and so on....
    (0)

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