Hello.

I find myself in the same situation than gotrice1284. I moved to NA and i am not allowed from the offical Square Enix site to buy a EU product and like Dragoy said, the Support Center might not be able to help us with this issue. But there might be a possibility of punishment to trade the code with some1 else who got messed up by the problem SE created, by blocking the product to a specific region? That would be seriously kind of ridiculous. When they do not care about the quality of their product (since it apparently is not working.), why should i not try to fix that problem without buying another product, actually the same just with another code. IF they on the other hand come up with a solution for that mess of regional limitations, I would not continue to lose i thought about that anymore.

I sent myself an E-Mail with a request for a solution, but with all my experience with the customer service there is only a slight chance of hope.... sadly.