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  1. #1
    Player Kennx's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    28
    Character
    Kennx
    World
    Odin
    Main Class
    BLU Lv 99

    GM not Replaceing dropped items!

    I dropped my Arka IV (Cure Potency +24%) by mistake. Called GM after GM and they will not replace my staff. It took me 6 months to get this staff and I dropped it by mistake. I am so upset being a member of this game since 2003 you would expect this wouldn't be a problem. The last GM I talked to said she would have a SGM contact me about my staff. This is exactly what she wrote to me.

    "We cannot restore the item, it would not be a matter of trying. Please understand, though we would like to be able to recover the item, it would not be possible to recover it due to the data on the item which is not recoverable."

    Which is complete stupid why not!.

    WHAT CAN I DO TO GET MY STAFF BACK!
    (0)

  2. #2
    Player Karbuncle's Avatar
    Join Date
    Mar 2011
    Posts
    4,314
    Likely because you cant restore an Item with Augments. They'd just be able to make an Arka IV poof in your inventory, complete with absolutely no Augments. Pretty simple concept I'm assuming.

    You can get your staff back by making a new one, I know its a sad truth but... Just be really careful next time.

    Also, Sorry this is a bit of a different attitude towards this, but 6 months? 6 MONTHS? it took me a combined total of 12 hours over the course of 2 weeks (Limited play time) to finish mine. and this was being lazy doing the Fairies... How in gods name did you take 6 months unless you were literally killing 1 mob a day and logging out?
    (4)

  3. #3
    Player Kennx's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    28
    Character
    Kennx
    World
    Odin
    Main Class
    BLU Lv 99
    I worked a lot at the time I made it, and had people holding the pixie mob and had to call a GM on that issue when making it... just seems like hell to do over and pissed cuz I did it already ... they should make Trial / Relic/Mythic and Empy weapons non droppable if you wanna get rid of it ... trade to moogle.
    (0)

  4. #4
    Player Volkai's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    289
    Character
    Volkai
    World
    Phoenix
    Main Class
    BLU Lv 99
    What a GM will or will not do is not a technical issue. Try contacting SE support via email.
    (0)

  5. #5
    Player
    Join Date
    Sep 2012
    Posts
    471
    A GM will only fix one drop in your entire gaming lifespan... don't waste it on a Trial staff, for the love of Christ.

    Pick up a chatoyant staff, good enough. Make the Arka IV again if you insist.
    (3)

  6. #6
    Player Dragoy's Avatar
    Join Date
    Jul 2011
    Location
    Bastok
    Posts
    2,075
    Character
    Dragoy
    World
    Fenrir
    Main Class
    RNG Lv 99

    ><)))°€

    Similar suggestions have been made a lot in the past, regarding a little more difficult items to obtain (relics and friends). I don't know why they have not shown any interest (or maybe there was some interest, I forget) in changing them so that you can only get rid of certain special items such as those by talking to a NPC, or something similar, since augmented items can indeed not be restored.

    In all fairness, I would be glad that it was only an Arka IV. I don't mean to belittle your efforts, not at all, but if I were in the same situation, I would tell myself that it could be (a lot) worse. ^^;

    The Technical Support forum unfortunately is more than likely unable to help you.


    Best of luck to you!
    (1)
    ...or so the legend says.


  7. #7
    Player Concerned4FFxi's Avatar
    Join Date
    May 2011
    Location
    borg
    Posts
    605
    Character
    Amaday
    World
    Bismarck
    Main Class
    WHM Lv 99
    How stupid a system is it that the items in game that take the most to make, can't be replaced if lost...

    No wonder there's so much negativity on the forums, and from the hearts of players.
    (0)
    Quote Originally Posted by Kincard
    The reason I keep coming back to XI as opposed to other MMOs is because of the content's lastability. While it is true that many pieces are outdated with each patch, to this day there are many old pieces of gear that are still near top-tier if not the top-tier. It encourages you to explore the whole breadth of content rather than asking you to bumrush and bypass all the old content just so you can grind the newer content. This is a model used by other MMOs such as WoW, and while I don't have anything against people that enjoy this model, if I wanted to play an MMO with that model there are many, many games vast superior to XI in terms of mechanics and especially customer service that offer such a model.

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