SEEKERS OF ADOULIN -- Order Details, having a problem!

[SMD111]

all reps are probably in bed

and you will never hear from somebody in japan because thay dont care about anyone else
[rant]the reason i say this is thay always only deal with posts from japan and not from other regions never once have thay ever accepted any suggestions that someone from somewhere other then japan has suggested but if alot of peopl from japan suggest something thay do not wast time doing it[/rant]

[wildsprite]

I still think SE should have made a torrent of both the expansion and the full collection for people to grab, it isn't like people can use the content without the codes anyway so it really doesn't make sense they don't,

of-course SE still hasn't gotten FFXI into games on demand on xbox live either which would be really good for the game so I have to wonder if SE really cares that much

[Rubeus]

I still think SE should have made a torrent of both the expansion and the full collection for people to grab, it isn't like people can use the content without the codes anyway so it really doesn't make sense they don't,

of-course SE still hasn't gotten FFXI into games on demand on xbox live either which would be really good for the game so I have to wonder if SE really cares that much

Microsoft wants a cut of their money in order to do this; this has been extrapolated on intensely elsewhere in the forum. So no, that isn't SE's fault.

[Kimarironso]

Hmm...read a bit and notice people are getting their expansion code. I preorder just the seekers of adoulin and not the mega collection. I got an email confirming the purchase but no 20 digit register code. I'm assuming that will come in a different email? I already got an email for the music box.

[Sarick]

Hmm...read a bit and notice people are getting their expansion code. I preorder just the seekers of adoulin and not the mega collection. I got an email confirming the purchase but no 20 digit register code. I'm assuming that will come in a different email? I already got an email for the music box.

Same as me. Add me to this list.

I just got the codes in email for the expansion. I successfully added them to my service but haven't received or found a download link for the files. The findmyorder.com shows the purchase and the software but no download links are available.

Everything is setup but the software expansions. I don't even know if those will install still based on the minimum requirements they stated as VISTA.

[RatixFarrence]

I have the code for the Ultimate collection Seekers Edition, but instead of adding the expansion it added a brand new POL ID to my SE account. So now I have a separate POL ID with no characters, yet with all the expansions including adoulin registered, while the POL account I DO USE, still doesn't have Adoulin registered. This is becoming a monster of a headache, considering I only spent the extra money for the bonus items.

[SMD111]

I have the code for the Ultimate collection Seekers Edition, but instead of adding the expansion it added a brand new POL ID to my SE account. So now I have a separate POL ID with no characters, yet with all the expansions including adoulin registered, while the POL account I DO USE, still doesn't have Adoulin registered. This is becoming a monster of a headache, considering I only spent the extra money for the bonus items.

this is because you selected "Add new PlayOnline service account."(the one with the PlayOnline logo on it) instead of this "Add code to existing PlayOnline service account."(the one that says add a service account)

this is because you followed the info correctly but it was written for those that do not have an account yet not for thoes that do

the really sad part is you may have just wasted $40 unless you want to be able to dual box

[RatixFarrence]

this is because you selected "Add new PlayOnline service account."(the one with the PlayOnline logo on it) instead of this "Add code to existing PlayOnline service account."(the one that says add a service account)

this is because you followed the info correctly but it was written for those that do not have an account yet not for thoes that do

the really sad part is you may have just wasted $40 unless you want to be able to dual box

Before the issue even happened I looked all over for something like that. All i could find was purchase registration codes.
Anyway, I sent a ticket, and maybe this can be figured out in time for the expansion's release or shortly after.

[Gihzah]

Incorrect as it tells me my order can not be found (even though when using the order number to recover my password sends their joke at password recovery to my email)

and as I have the registration code and the music box collection as well as the like 3 other emails without a download link I assume I do indeed have an existing order

EDIT: just so its clear I tried using BOTH of the ways to login neither work;
Tried my usual passwords for the order number login and tried the email/credit info neither work one saying my order doesnt exist the other saying I dont have the right ordernumber/password.

I seem to be having the same problem.

[Yrusama]

this is because you selected "Add new PlayOnline service account."(the one with the PlayOnline logo on it) instead of this "Add code to existing PlayOnline service account."(the one that says add a service account)

this is because you followed the info correctly but it was written for those that do not have an account yet not for thoes that do

the really sad part is you may have just wasted $40 unless you want to be able to dual box

Wait a second. What if we want to install JUST SoA? I got the Ultimate Collection for the various bonuses, but I already have the rest of the game installed (up to Abyssea). Is this going to be a problem?