SEEKERS OF ADOULIN -- Order Details, having a problem!

[Krashport]

We are aware that a number of users have encountered the following issues related to purchases made on the Square Enix Online Store:

• Receiving an SE Members code in place of a Seekers of Adoulin registration code (Digital Download)
• Not receiving bonus item codes (Destrier Beret/Chocobo Shirt) when ordering FFXI: UCSE (Digital Download)
• Users that pre-ordered not receiving their Musicbox Adventures download

We have corrected these issues for new orders and are now working closely with our e-commerce vendor to re-send the missing information to the affected customers as quickly as possible. We take these issues extremely seriously and we sincerely apologize for the delay in resolving these concerns.

Bayohne might want to add a safety precaution** on not letting members Register their FINAL FANTASY® XI: Seekers of Adoulin™ $29.99 to new accounts without the base game. It seems some members aren't reading the fine print. This might help in the long run.

Windows® PC (Digital Download) $29.99 (Only works on made accounts with base game.)
Notes; FINAL FANTASY XI Seekers of Adoulin is not a stand-alone game. The FINAL FANTASY XI game must be installed beforehand.

Windows® PC (Digital Download) $39.99 (Works on new and already made accounts with or without base game.) Notes; The FINAL FANTASY XI Ultimate Collection Seekers Edition features FINAL FANTASY XI, Seekers of Adoulin, and all previously released expansion and add-on packs including Rise of the Zilart, Chains of Promathia, Treasures of Aht Urhgan, Wings of the Goddess, A Crystalline Prophecy, A Moogle Kupo d’Etat, A Shantotto Ascension, Vision of Abyssea, Scars of Abyssea, and Heroes of Abyssea.