SEEKERS OF ADOULIN -- Order Details, having a problem!

[Mittenz]

You can use your email address and your last 5 numbers of the credit card you used to order the game to get to the sheet.

Bayohne, if I may be so bold as to suggest that you communicate to your higher ups to stop business with Digital River. It is far more pain that what it's worth.

Incorrect as it tells me my order can not be found (even though when using the order number to recover my password sends their joke at password recovery to my email)

and as I have the registration code and the music box collection as well as the like 3 other emails without a download link I assume I do indeed have an existing order

EDIT: just so its clear I tried using BOTH of the ways to login neither work;
Tried my usual passwords for the order number login and tried the email/credit info neither work one saying my order doesnt exist the other saying I dont have the right ordernumber/password.