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  1. #1
    Player Kagetachi's Avatar
    Join Date
    Feb 2012
    Posts
    46
    Character
    Kagetachi
    World
    Quetzalcoatl
    Main Class
    BLU Lv 99
    try this, goto findmyorder.com and put in your email and the last 5 numbers of the credit card you used to buy it with. That should pull up the invoice page on the SE store site. if your codes for the hat and t-shirt are not there, i'd give SE a call later saying your order is messed up and you didn't get your codes.
    (0)

  2. #2
    Player SMD111's Avatar
    Join Date
    May 2011
    Posts
    332
    Character
    Kigensuro
    World
    Carbuncle
    Main Class
    SAM Lv 99
    Quote Originally Posted by Kagetachi View Post
    try this, goto findmyorder.com and put in your email and the last 5 numbers of the credit card you used to buy it with. That should pull up the invoice page on the SE store site. if your codes for the hat and t-shirt are not there, i'd give SE a call later saying your order is messed up and you didn't get your codes.
    this is it using my order # and password

    Order Details
    Qty Product Name
    1 FINAL FANTASY XI: ULTIMATE COLLECTION SEEKERS EDITION [PC DOWNLOAD]

    Processing serial number or unlock code.
    PC Download
    Electronic Download

    Visit Square Enix MEMBERS at http://member.square-enix.com/na/ to redeem your loyalty points! The code to redeem your loyalty points can be found under the Unlock Code above.

    Please go to theFINAL FANTASY XI: ULTIMATE COLLECTION SEEKERS EDITION product page on the Square Enix store for installation instructions found under the ACTIVATION tab.

    http://store.na.square-enix.com/stor...ctID.264017000
    Invoice
    Qty Product Name Price Extended Price
    1 FINAL FANTASY XI: ULTIMATE COLLECTION SEEKERS EDITION [PC DOWNLOAD]

    PC Download
    Electronic Download

    $39.99 $39.99
    Sub-Total $39.99
    Tax $0.00
    Total $39.99

    Print Print

    Digital River Inc. is the authorized reseller and merchant of the products and services offered within this store.

    Privacy Policy Terms of Sale Your California Privacy Rights
    with my email and cc#

    Order Details
    Qty Product Name
    1 FINAL FANTASY XI: ULTIMATE COLLECTION SEEKERS EDITION [PC DOWNLOAD]

    Processing serial number or unlock code.
    PC Download
    Electronic Download

    Visit Square Enix MEMBERS at http://member.square-enix.com/na/ to redeem your loyalty points! The code to redeem your loyalty points can be found under the Unlock Code above.

    Please go to theFINAL FANTASY XI: ULTIMATE COLLECTION SEEKERS EDITION product page on the Square Enix store for installation instructions found under the ACTIVATION tab.

    http://store.na.square-enix.com/stor...ctID.264017000
    Invoice
    Qty Product Name Price Extended Price
    1 FINAL FANTASY XI: ULTIMATE COLLECTION SEEKERS EDITION [PC DOWNLOAD]

    PC Download
    Electronic Download

    $39.99 $39.99
    Sub-Total $39.99
    Tax $0.00
    Total $39.99

    Print Print

    Digital River Inc. is the authorized reseller and merchant of the products and services offered within this store.

    Privacy Policy Terms of Sale Your California Privacy Rights
    and i have sent a message to both SE and DR

    got a message from SE a week ago that i had to talk to DR

    i have not received any response from DR other then an auto response full of garbage that had nothing to do with my issue
    (0)

  3. #3
    Player Hyunkel's Avatar
    Join Date
    Mar 2011
    Posts
    8
    Character
    Undeadbudgie
    World
    Carbuncle
    Main Class
    RDM Lv 1
    Quote Originally Posted by SMD111 View Post
    and i have sent a message to both SE and DR

    got a message from SE a week ago that i had to talk to DR

    i have not received any response from DR other then an auto response full of garbage that had nothing to do with my issue
    I had A LOT of problems with DR and SE back when I bought FFVII in august. I replied to an e-mail that was mentionned in the automated message and ended up contacting people on their Customer Service, who did actually replied.

    I also have problems with download links and such for SoA, and sadly, Amazon in Canada doesn't offer downloading.

    EDIT : Actually, I finally understood how DR & SE works with orders and finally found my order. Even though it was my mistake, the difference between the two are hard to tell when in the different sections of the shop.
    (0)
    Last edited by Hyunkel; 03-26-2013 at 11:24 PM.