SEEKERS OF ADOULIN -- Order Details, having a problem!

[RatixFarrence]

Looks like they're in the process of fixing my code registration mistake. My props to SE support!

[Eldwir]

Not 100% sure if this happened to anyone else before me, but...I pre-ordered SoA, I received my e-mail with the code, I entered the code in the proper way, so yeah, no need to double-check if I did it correctly, and the message I received was :




Even though...



Now, I have no idea if I have messed up with the purchase, because I got it on the NA website (the only one where SoA is available at the moment), but I was able to register my Treasures of Aht Urghan and Wings of the Goddess even if I they were NA version, on this account (which is EU).
I am shrugging.

[Hyunkel]

Not 100% sure if this happened to anyone else before me, but...I pre-ordered SoA, I received my e-mail with the code, I entered the code in the proper way, so yeah, no need to double-check if I did it correctly, and the message I received was :




Even though...



Now, I have no idea if I have messed up with the purchase, because I got it on the NA website (the only one where SoA is available at the moment), but I was able to register my Treasures of Aht Urghan and Wings of the Goddess even if I they were NA version, on this account (which is EU).
I am shrugging.

It's not there, you need to go where you see all of your FFXI accounts. There will be a button written "Add a Service Account". After writing your code, you can choose which account you want the service to be added.

Select Service > Play Online/Final Fantasy XI > Add a Service Account.

[Eldwir]

It's not there, you need to go where you see all of your FFXI accounts. There will be a button written "Add a Service Account". After writing your code, you can choose which account you want the service to be added.

Select Service > Play Online/Final Fantasy XI > Add a Service Account.

That is the Big Blue Button "Add a Service Account" I've been clicking since the beginning and that I am talking about. There is no procedure mistake, is what I am saying. Unless your accounts have an additional "Add a Service Account" that is invisible to my eyes on my own account, which I sincerely doubt.



That's what I've been clicking on, inputing my codes in, receiving an errror about. Cannot explain it any better than posting you images regarding the very matter.

[Bayohne]

Now, I have no idea if I have messed up with the purchase, because I got it on the NA website (the only one where SoA is available at the moment), but I was able to register my Treasures of Aht Urghan and Wings of the Goddess even if I they were NA version, on this account (which is EU).
I am shrugging.

You mentioned purchasing from the NA store and trying to activate the code on an EU account, but unfortunately, registration codes are region-specific and must match the region of the FFXI account registered. I recommend that you contact the European Square Enix Support Centre to work toward a solution.

[Okipuit]

As some of you may have noticed, when you download the FINAL FANTASY XI - Musicbox Adventures mini-album, the track titles are not included. Here they are for your reference!

1. Track 01 - Vana'diel March
2. Track 02 - The Grand Duchy of Jeuno
3. Track 03 - Whisper of the Gods
4. Track 04 - Mog House
5. Track 05 - Arciela

[Lunarfang]

I'm having the same issue right now I got the email with the codes and the little MLP thing but now my order is showing up that it isn't there now..

[Gerion]

After I bought the expansion from the Square Enix online store, I proceeded to download it without problem. However, I am unable to find the unlock code for it. On the page where I downloaded it, it says: Unlock Code: Your_MLP_Code_Will_Be_Sent_In_A_Seperate_Email_10.

However, on the purchase confirmation email, there is no code on it; it merely repeats: Your_MLP_Code_Will_Be_Sent_In_A_Seperate_Email_10.

Is another email coming soon that has the code in it, or is something wrong?

[SMD111]

ill bet something is wrong

[Krashport]

If you've received this e-mail;

Dear XXXXX XXXXXXXX,

Thank you for your purchase from Square-Enix, Inc.. Your key code is now available for FINAL FANTASY XI: SEEKERS OF ADOULIN [PC DOWNLOAD].

Digital Rights:
XXXX XXXX XXXX XXXX XXXX
XXXX XXXX XXXX XXXX XXXX
Your_MLP_Code_Will_Be_Sent_In_A_Seperate_Email_XXXX


To view your order, please visit XXXXXXXXXXXXX where you can locate your order and perform the following tasks:
- If you purchased our Extended Download Service, you can re-download your product
- Check shipping status
- Print an invoice
- Contact customer service representatives
- Get answers to general questions

For assistance with the product(s) you have purchased, please contact XXXXXXXXXXXX. You can request information for the following:
- Questions on installation
- Errors in software
- Help with features
- Upgrades, new drivers
- General questions regarding the product

Please note: This email message was sent from a notification-only address that cannot accept incoming email. Please do not reply to this message.

Sincerely,
Square-Enix, Inc. Customer Service XXXXXXXXXXXXXXXX

I'm pretty sure all we have to do is sit back relax and wait patiently until Seekers of Adoulin is released, which will be sometime tomorrow the 27th. if "you've" installed the exe for Adoulin and registered it w/ "Your" Square Enix Account Management System

under Add a Service Account "you're" golden!


Seems we're all getting the message when logging into FFXI; -Expansion pack data has not been installed. You cannot enter areas that have expansion pack data. That's because the game is not installed and can't download because the server isn't live yet.