Clearly there's a mistake somewhere. Who made it and what are the consequences going to be?
Clearly it is the customers who will pay the consequences. Don't hold your breath while waiting for SE to step up and make it right. It sounds like a lot of shifting the blame. SE representatives are telling people they should contact Digital River for support and Digital River is telling people they are following instructions given by SE. Of course the instructions given to the customer say NOTHING about having to wait until tomorrow. SE could have avoided so much negative publicity today with some clear communication and accurate instructions.