SoA Ultimate Collection keys

[Asanarama]

For information on when the game client will be available for download, you will need to check with Digital River as we unfortunately do not have that information accessible on our end.

Zenny at Digital River support says that SE told them to release the download at midnight on the 27th. Was that a mistake, or has Amazon jumped the gun? Clearly there's a mistake somewhere. Who made it and what are the consequences going to be?

[Gretta]

Clearly there's a mistake somewhere. Who made it and what are the consequences going to be?

Clearly it is the customers who will pay the consequences. Don't hold your breath while waiting for SE to step up and make it right. It sounds like a lot of shifting the blame. SE representatives are telling people they should contact Digital River for support and Digital River is telling people they are following instructions given by SE. Of course the instructions given to the customer say NOTHING about having to wait until tomorrow. SE could have avoided so much negative publicity today with some clear communication and accurate instructions.