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  1. #1
    Player Ellianna79's Avatar
    Join Date
    Feb 2013
    Posts
    2
    Character
    Elliannah
    World
    Bismarck
    Main Class
    RDM Lv 11

    Retrieve an old account?

    I quit playing in 2006 and no longer have any of the log in info for my old account (play online ID/password and square enix ID/PW). All I have is the character name, main job, server, an estimate on when the account was created and 1 registration key from an expansion pack. Is there any possibility of retrieving the account?
    (0)

  2. #2
    Player Ziyyigo-Tipyigo's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    1,305
    Character
    Ziyyigotipyigo
    World
    Sylph
    Main Class
    PUP Lv 1
    (0)
    Nothing in the above post is intended to disparage Square Enix or FINAL FANTASY XI, or to criticize Square Enix staff; such behavior would be a violation of the FINAL FANTASY XI User Agreement. Any such violations of the FINAL FANTASY XI User Agreement should be reported to Square Enix immediately, by using the "Report Post" icon in the bottom-left of forum posts.

    No Moogles were harmed in the making in this post. Stars save the Sibyl!

  3. #3
    Player Ellianna79's Avatar
    Join Date
    Feb 2013
    Posts
    2
    Character
    Elliannah
    World
    Bismarck
    Main Class
    RDM Lv 11
    problem with this form is that it asks for payment method and it's a required field...the card used at the time no longer exists and I don't have that information >.<
    (0)

  4. #4
    Player Ziyyigo-Tipyigo's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    1,305
    Character
    Ziyyigotipyigo
    World
    Sylph
    Main Class
    PUP Lv 1
    You're probably best off finding their phone number and calling in, then.

    If you're in the US and you haven't done this in the past 12 months, you can try annualcreditreport.com and find information about your old account there. Or, if you remember the issuing bank, you can try calling them directly and see about getting your old account number from them.
    (0)
    Nothing in the above post is intended to disparage Square Enix or FINAL FANTASY XI, or to criticize Square Enix staff; such behavior would be a violation of the FINAL FANTASY XI User Agreement. Any such violations of the FINAL FANTASY XI User Agreement should be reported to Square Enix immediately, by using the "Report Post" icon in the bottom-left of forum posts.

    No Moogles were harmed in the making in this post. Stars save the Sibyl!