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  1. #1
    Player prettyhateorange's Avatar
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    Feb 2013
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    Rosaparcs
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    Leviathan
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    BLM Lv 18

    Trouble installing expansion

    I bought the ultimate 19.99 collection with all the expansions through the sqenix site. I only found ways to install the original game but have not found an option to install anything else.

    Any help would be much appreciated.
    (0)

  2. #2
    Player Ziyyigo-Tipyigo's Avatar
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    Mar 2011
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    Ziyyigotipyigo
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    Sylph
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    PUP Lv 1
    You downloaded the giant file from S-E? What exactly happens when you run the install program?
    (0)
    Nothing in the above post is intended to disparage Square Enix or FINAL FANTASY XI, or to criticize Square Enix staff; such behavior would be a violation of the FINAL FANTASY XI User Agreement. Any such violations of the FINAL FANTASY XI User Agreement should be reported to Square Enix immediately, by using the "Report Post" icon in the bottom-left of forum posts.

    No Moogles were harmed in the making in this post. Stars save the Sibyl!

  3. #3
    Player Thegreatmonkey's Avatar
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    Mar 2011
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    Thegreatmonkey
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    Asura
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    BLM Lv 99
    Assuming you downloaded the file for SE's site, did you try re-downloading it again and running the installer?
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  4. #4
    Player Sarick's Avatar
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    Apr 2011
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    Character
    Saricks
    World
    Fenrir
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    RDM Lv 99
    Quote Originally Posted by prettyhateorange View Post
    I bought the ultimate 19.99 collection with all the expansions through the sqenix site. I only found ways to install the original game but have not found an option to install anything else.

    Any help would be much appreciated.
    You load play online viewer and it should be in the account selection (BEFORE YOU LOG ONLINE!). On that main list there should be an option to install components. I think it's called install. This is also where you'd do file checks.


    Nevermind It doesn't exist on PC version.

    Could someone explain this in detail and post an image of what button to click in the main playonline menu?

    This may work differently but it's how the PS2/PS3 versions where updated through playonline viewer.
    (0)
    Last edited by Sarick; 02-08-2013 at 03:15 AM.
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  5. #5
    Player Ziyyigo-Tipyigo's Avatar
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    Mar 2011
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    Ziyyigotipyigo
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    Quote Originally Posted by Sarick View Post
    This may work differently but it's how the PS2/PS3 versions where updated through playonline viewer.
    PC uses an ordinary Windows installer to install FFXI and expansions. There's no "Install" option in the PC version of the PlayOnline Viewer.
    (0)
    Nothing in the above post is intended to disparage Square Enix or FINAL FANTASY XI, or to criticize Square Enix staff; such behavior would be a violation of the FINAL FANTASY XI User Agreement. Any such violations of the FINAL FANTASY XI User Agreement should be reported to Square Enix immediately, by using the "Report Post" icon in the bottom-left of forum posts.

    No Moogles were harmed in the making in this post. Stars save the Sibyl!

  6. #6
    Player Sarick's Avatar
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    Apr 2011
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    Saricks
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    Fenrir
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    I see that now and fixed my post. I was online when I made that post and didn't want to log off to look for it. YES I'M LAZY!
    (0)
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  7. #7
    Support Rep SE_Chris's Avatar
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    Nov 2011
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    Concerning any purchases and content relating to the SQUARE ENIX Store, you must contact Digital River for support at http://www.digitalriver.com with any issues. We apologize for the inconvenience as we do not have the requested information accessible on our end. You can also consult the "Find My Order" web site for the SQUARE ENIX Store at http://www.findmyorder.com to download the game client.
    (0)