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  1. 01-25-2013 10:51 PM #1
    Concerned4FFxi
    Player Concerned4FFxi's Avatar
    Join Date
    May 2011
    Location
    borg
    Posts
    605
    Character
    Amaday
    World
    Bismarck
    Main Class
    WHM Lv 99

    Improvements for GM services and Intital Startup

    The other day i was helping a new player and they recounted to me the horrors of the enrollment process to play this game are dreadful. Can we improve this? I remember it took me three days to get my first charcater signed on, I forget why but I needed to call SE and it was friday afternoon when i started. At the time, I had real life friends playing, if I didn't I would have returned the game that saturday. Just saying.

    GMs...
    I recently reported a technical bug to the GM services, they directed me to a website...
    Why can't they cut and paste my message to them and give the technical support the information. It would be 100x easier for them to cut and paste then for me to retype the statement to them, go online and send tech support the email.

    Let's face it, the bug I report, I'm not gonna re-report it, nor do I believe many others bother either. Things should be simple, not overly complex. If your a GM and you get a bug report, your job should be to send it forward, not give people a web address. That's like me being stabbed at my house, I call 911 and they give me the number to the ambulance.
    (2)
    Last edited by Concerned4FFxi; 01-25-2013 at 11:21 PM.
    Quote Originally Posted by Kincard
    The reason I keep coming back to XI as opposed to other MMOs is because of the content's lastability. While it is true that many pieces are outdated with each patch, to this day there are many old pieces of gear that are still near top-tier if not the top-tier. It encourages you to explore the whole breadth of content rather than asking you to bumrush and bypass all the old content just so you can grind the newer content. This is a model used by other MMOs such as WoW, and while I don't have anything against people that enjoy this model, if I wanted to play an MMO with that model there are many, many games vast superior to XI in terms of mechanics and especially customer service that offer such a model.
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