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  1. 01-24-2013 04:55 AM #1
    DjSaevio
    Player DjSaevio's Avatar
    Join Date
    Jan 2013
    Posts
    1
    Character
    Haeio
    World
    Carbuncle
    Main Class
    RDM Lv 10

    A small question about Linking

    Alright so, I sort of understand about the whole transfer/linking thing, (key word: Sort of)

    My old account, the one I'm working on reactivating, hasn't been touched in 3 years now. When I go to 'transfer' onto this ID, it tells me that it can't be done and i have to talk to customer support. Is that because the character i'm trying to transfer over hasn't been reactivated yet, or...?
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  2. 02-08-2013 10:41 AM #2
    SE_Chris
    Support Rep SE_Chris's Avatar
    Join Date
    Nov 2011
    Posts
    153
    Unfortunately, if there is a failure to transfer a PlayOnline ID to a SQUARE ENIX ID it is due to a account related issue. You will need to contact the SQUARE ENIX Support Center for more information regarding this issue. As this thread is not related to actual technical issues with FINAL FANTASY XI, it has been closed.

    The SQUARE ENIX Support Center for North American accounts can be found at this link:
    SQUARE ENIX Support Center
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