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  1. #1
    Player vansteve's Avatar
    Join Date
    Jan 2013
    Posts
    2
    Character
    Noraku
    World
    Bismarck
    Main Class
    THF Lv 85

    All payments method failed!!!

    hello, i hope i find quick answer for this problem , i tried all payment methods to buy crysta . Visa , paypal , CashU , Ultimate game card , but still got same ERROR can someone help me please.
    i have been trying since 2-3 days ago if anyone got same problem can help me with this or maybe got support from techincal support to get explain why i cant buy crysta.
    thanks
    (0)

  2. #2
    Player Sarick's Avatar
    Join Date
    Apr 2011
    Posts
    732
    Character
    Saricks
    World
    Fenrir
    Main Class
    RDM Lv 99
    Use latest version of google chome as web browser and try again.
    (0)
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  3. #3
    Player vansteve's Avatar
    Join Date
    Jan 2013
    Posts
    2
    Character
    Noraku
    World
    Bismarck
    Main Class
    THF Lv 85
    Quote Originally Posted by Sarick View Post
    Use latest version of google chome as web browser and try again.
    thanks for reply, but still same problem
    (0)

  4. #4
    Player robotman5's Avatar
    Join Date
    Jan 2013
    Location
    Canada
    Posts
    9
    Character
    Robotmann
    World
    Bahamut
    Main Class
    WAR Lv 26
    Can you post a picture of the error?
    (1)

  5. #5
    Support Rep SE_Chris's Avatar
    Join Date
    Nov 2011
    Posts
    153
    If you are receiving an error 601 or error 105 or error 401 when attempting to update your payment method, then there is an issue where the financial institution is declining the authorization attempt. Unfortunately as SQUARE ENIX is not the financial institution, we are not provided with any information as to why the authorization was declined, only that it was. Please confirm that all billing information is entered correctly on the SQUARE ENIX Account in question. Please also note that once an authorization has been rejected, that form of payment cannot be attempted again for a full twenty-four hours, and any further attempts before that time will automatically be rejected. If you would like further information about this specific authorization attempt, please contact your financial institution. If you wish to begin playing immediately, please choose a different payment option and payment method, available through the SQUARE ENIX Account Management System.
    (0)

  6. #6
    Player Darwena's Avatar
    Join Date
    Mar 2011
    Location
    Windurst
    Posts
    148
    Character
    Darwena
    World
    Carbuncle
    Main Class
    NIN Lv 99
    ok... But the error 401 still spears after I use 4 different methods and still the same error... Don't fool me with the institutions cause I activated a new account and it worked, same thing when I reactivated my other account.
    (0)

    If it bleeds, I can kill it.
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