Quote Originally Posted by Tabrian View Post
I got it from the square-enix store..... probably should have gone through steam X_X
I have heard people having trouble with the Steam version in regards to it downloading and installing, so I don't know.

If you haven't emptied your email's trash can yet you should be able to recover the emails you need. Most emails don't usually empty the trash can immediately so you may be able to salvage the keys still.