SE will not do anything to help you fix this issue, you will lose all 99 of your seals and they dont care how long you have played or the time and effort put into farming the seals, so WAH take it on the chin and say thank you. So ridiculous that a company who claims to do their best to give the people what they want out of FFXI cant fix a simple game glitch, get some new developers if thats the case but why make your clients suffer from your inefficiencies?