Really SE, you customer service skills make me want to quit again. If I make a GM call about my character being stuck in the game, I should not be given a link to go to to try and get that problem fixed. Your customer services skills were OK back when this game first came out but now they are just atrocious. Right now the only thing you really have to keep people is the name "Final Fantasy" and as you have slowly killed that name, people will just quit playing any games you come out with.

PS. I fixed my problem by force disconnecting and I think that is the same thing as if I were to punch a hole in the wall if I needed to get to the other side.