Details: Whenever I attempt to log on to PlayOnline, the "Checking PlayOnline Viewer version" step takes around 30 seconds before giving the error message POL-0020. I searched the Internet and have tried restarting the system, resetting the modem and router, renewing my IP address, cloning my router to a different MAC address, and disabling my router's firewall. My Internet still works fine for all other applications, including any other functions on the PS3. I can also log into POL and FFXI successfully on the PC. Oh, and I have not tried forwarding ports, but I have been playing FFXI on this system in this apartment with all the same equipment and settings for three years without this issue.
Steps:
1. Start PS2 version of FFXI on PS3.
2. Enter passwords.
3. PlayOnline does not move past checking PlayOnline Viewer version and gives POL-0020 error message.
Date & Time: Started 12/4/2012
Frequency: Once, but persisting for 2+ hours
Platform: PS3
ISP: Cox
Type of Internet Connection: Cable