So I'm trying to help my brother get back in the game, last he ever played was before the update that requires users to link their POL account to the Square Enix accounts. He originally got the Ultimate Abyssea from Impulse the gamestop virtual store. after he created his SE account and tried to link the accounts it gave him an error that his POL ID could be transferred and to contact support. Is the linking process different if the game was bought from Impulse?