cant buy crysta

[Raizza]

Details:why cant buy crysta
Steps:
1.im trying to buy crysta now for 3 days in my main account and keep rejenting my credit card paypal or ultimate game card.
2.already check with my paypal and ultimate game card with another account and i could buy crysta to that account but with my main account i cant
3.
<*Add more steps if necessary.>
Date & Time: 15/11/2012 to 18/11/2012
Frequency:every month circle
Platform: PC
PC Manufacturer & Model Number: no a issue
OS:
Graphics Card:
ISP:
Type of Internet Connection:

[RAIST]

Think we're right in the middle of the monthly maintenance schedules---certain activities will error out durng these processes. Check the maintenance section for posts detailing the maintenance windows for your region and try again after they complete.

[Raizza]

i dont think is a maintennace issue because is only happen with my main account. i have no problem adding crysta to my mule account.

[SE_Chris]

Sorry to hear you're having an issue getting the payment information through on the account. There are a few different things which could cause an issue like this to occur. Usually what you'll see is the payment method fail as it is tying to process a transaction, in this case purchasing Crysta. This could be caused by the information not matching what the financial institution has on file for your card or billing address, multiple transactions on the same account or card in a set period (especially if you try it back to back several times), there being some kind of hold on the card, or some other approval that needs to be processed by the financial institution. What you may want to do in the meantime would be trying another payment method if possible: anther card in the household, a pre-paid or gift card, PayPal, or even an Ultimate Pay game card in the meantime and try your card again later.