Information Submission Request to Square Enix

[Mnejing]

/signed
yes, please!

[Cem]

I am glad to see that other people agree with my original post. Yes, I am aware of communication issues in the past, and I also am aware of the fact that most people asking the questions ask them in a very vague way and are not very direct. My two questions are very direct and to the point. As one poster tried to go off on a tangent about how it's TEPCO that we need to ask, I ask that you please re-read my questions. If these rolling blackouts last for months, how will SE keep their servers up during their blackout phase. As for the person that thinks that I am entitled to something, you are exactly right. I do feel entitled that a company that is having issues/problem with a service that I have been paying for and will continue to pay for in the future gives me an update with some form of detail. A generic we are working on it would be fine if it were a day or so downtime. This is not that case. Any company on this plant has an obligation to their customers to be as open as possible to their customer base when they are experiencing prolonged technical difficulties.

[Baroka]

/signed

Baroka/cerberus

[Gravionblack]

/signed Gravionblack/Odin

[Tiduzs]

/signed tidusz/phoenix

[Knighhtmare]

Hey SE I know your country going through a crisis and all but when can we play our game again.

[Cupofnoodles]

the lulz would prolly sign this....

[Kailea_Nagisa]

they did not "answer" the other thread because it was there, they posted there because that was the best place for people to see the info (at least the ones that where crying) we will get info again when SE gets some solid news themselves or on the 22nd, witch ever comes first, it wont be because of this -.-

[NightDagger]

they did not "answer" the other thread because it was there, they posted there because that was the best place for people to see the info (at least the ones that where crying) we will get info again when SE gets some solid news themselves or on the 22nd, witch ever comes first, it wont be because of this -.-

I do not believe this. I am sure they posted in the other forum just for the fact that there was little to no arguing, only insightful thoughts. Alot of people on here have questions & there are some people that have experience working with the said "Servers". I am sure that due to that fact the other thread has been active with little to arguing they felt that would be a good place to update everyone. Would you have prefered they placed it in the "Increase cap of abyssea"?

On another note people are not asking that SE informs us of the exact date they are turning the servers back on but more an idea of the steps they are taking/planning to take to get the servers back up. I am sure they DO have a good understanding as to what they will be doing if the blackouts are going to continue through April & it is THIS that people would like to hear. If SE were to say "Due to the continuous rolling blackouts that are happening in the Tokyo area we are unable to effectively run the servers. We have been talking about a possible re-location of the servers to a more secure location but at this time we are unable to confirm if this is going to be a viable solution. Thank you for your continued support and we will update you when we have a little more insight as to the actions we are going to take."

This is not hard to ask from a company that relies on their servers to make money, and we want their servers up so we can play the game we love so much. I do not see people saying "I want the date you are turning them online" just an update of their thoughts is all.

Sorry for the little rant, but some people just have a hard time reading a "whole" thread & instead pick the ones they will read.

/signed & fully supported

[Arconis]

I am sure SE is doing there best to get servers back up and running ASAP. Please remember this is first time in 9 years that servers have been down for any length of time but any info is always appreciated. I can wait as long as it takes to get things settled so that once servers back up they stay up.

/signed Arconis - Fenrir