Platform: Windows XP
ISP: Century Link
Type of Internet Connection: Broadband
Internet Connection Speed: 3-6 mbps
Date & Time: August 26 2012 at ~ 1:45-2:15, or 7:30 MST
Frequency: Once
Character Name: Calsiehrus
Race: Hume
World: Bismarck
Main Job: Warrior
Support Job: Ninja
Area and Coordinates: Tahrongi Canyon and Abyssea Tahrongi Canyon. H-12 (Maw Suspected)
Party or Solo: Both
NPC Name: Kocchi-Arocchi (?)
Monster Name: Glavoid
Steps:
1. Entered Abyssea Tahrongi Canyon for the first time alone (but with a small group of three), attempting to obtain an abyssite (Viridian Abyssite of Merit) as well as clear the Megadrile Menace quest. Unsure of exact time but it was probably around 1:30 to 2:15 MST.
2. Megadrile Menace cutscene that shows upon first entrance of Abyssea Tahrongi Canyon did not show. Initially assumed prior entrance to the zone.
3. Alliance formed while I was in Abyssea Tahrongi Canyon. Everyone else was still in Tahrongi Canyon.
4. A minute or so after entering, I exited assuming we were still waiting for people.
5. Almost immediately after exiting, I reentered, as did everyone else. Still no cutscene occurred.
6. For the first hour or so, I and two others hunted for Bhumi, and slayed at least 4-6. Other team in alliance was killing NM's and other mobs to get Key Items for Glavoid.
7. After obtaining two Viridian Abyssite of Merit (one for me and another for a member of my LS) the three of us proceeded to kill various mobs, primarily Blood Bats, to kill some time while the others got Key Items for Glavoid.
8. Around 4:00, we started aiding in obtaining the remaining Key Items for all memebers excluding 2 (myself and the other who got the Viridian Abyssite of Merit)
9. Around 5:30-6:00 I went around unlocking Confluxes, then waited at Glavoids probable spawn for the others to arrive.
10. At about 6:30 or so, others arrived and spawned Glavoid. This was done between about 6:30 to about 7:00-7:15 (Killing about 6 or 7 Glavoids).
11. Used conflux 8 to get back to the start of Abyssea Tahrongi Canyon (conflux 1). Did not exit for 5 or so minutes (was reading an article on another computer).
12: At around 7:30 I exited Abyssea Tahrongi Canyon expecting a cutscene on the other side of the maw. There wasn't one. Here I checked my quest log (both the Current and Completed) looking for Megadrile Menace, but it was not in either. The title granted by killing Glavoid, however, was given to me. I also looked for the prior quest to Megadrile Menace, Dawn of Death, which was there and completed.
13. I re-entered and exited Abyssea Tahrongi Canyon, hoping for the cutscene to occur then, but nothing. I repeated this one more time but to no avail.
14. Asked my LS if they knew what was going on, but they did not and told me it may be a bug or a glitch and to ask a GM.
14. Used the Help Desk to ask a GM. The response was treated as though I was asking how to do the quest, and I was told to ask other players...
PLEASE NOTE: I am NOT asking for how to do the quest. I can get that information elsewhere (not that I would need to, this was essentially the same procedure done with the other megabosses which ended not only with cutscenes, but also success).
Should I contact a GM in game again to possibly rectify my problem? Will I have to fight Glavoid again?
Thank you for your time and consideration,
Calsiehrus