In general, I think that the game needs to do better at describing systems, presenting that information and also having smoother questlines with less guess work.
I don't want to have to resort to a wiki to know where in Vana'diel I need to go to solve something simple.
I very much enjoy the content and battles in this game but there is so much extra stuff that you end up having to read wiki sites for to know how to progress.

I'd like to see a good introduction to Final Fantasy XI section on the website that explains the core systems like Final Fantasy XIV's site does.

Also, when events occur the FFXIV site seems to communicate them very well - what they are, what you'll get, where it takes place - we need this too.

Thank you Matsui-san, you have our support!