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  1. #1
    Player Kogmaw's Avatar
    Join Date
    Aug 2012
    Posts
    1
    Character
    Kogmaw
    World
    Phoenix
    Main Class
    THF Lv 19

    Cannont get my destrier beret

    I recently bought the steam edition of FFXI which promised a destrier beret, I have loaded my code for the beret onto the website and should be able to pick it up from the festive moogle in port bastok. Yet when I talk to the moogle he doesnt have anything for me. I've been waiting for almost a month to receive my item yet he will not give it me.
    (0)

  2. 08-07-2012 10:53 PM
    Reason
    fixed

  3. #2
    Moderator Qeepel's Avatar
    Join Date
    Mar 2011
    Posts
    395
    Hello,

    We deeply apologize for this inconvenience, and appreciate your patience as we look into the matter.

    We have added your character to the investigation list for you. This is a known issue and it is already being reviewed, please review this thread for more information!

    Thank you for your report and apologies for any inconvenience!

    -SQUARE ENIX MODERATOR
    (0)