i understand you're frustration, but like Tikka said, it's quite a small thing to get so upset over. I just got the game, as did my wife. It took us almost an entire day to get the game downloaded to both of our Xbox'. I also tried to get it to work on PC but i have windows 7 and it's a nightmare, they really do need to fix the POL crap or just do away with it but this game is 10 years old dude....

As for the graphics, again 10 years old! But i do not play it for the graphics and i feel sorry for anyone that plays it for anything other than the epic story and boss battles. Again as for the Beret, i got mine, my wife did not get hers, essentially i can't use it without her having one as we want to stay on par, it sucks but it was a free item that i did not buy the expansion for anyways. I got lucky and bought the game when it was on sale for $11.75 on steam. I got two copies for the price of one pretty much.

Anyways, good luck to you if you happen to actually leave.