Greetings Blackcyclops.

We do apologize for the trouble and confusion you have been experiencing with that specific storage. As Komori mentioned, some requirements need to be met before some items can be stored. Unfortunately we are unable to give details as to what is needed since it does not follow our GM policy. However, I would suggest reviewing the community sites located through www.PlayOnline.com > Community > Community Sites. I'm sure you'll find out the requirements after checking the sites. We apologize again for the trouble and for not being able to give details.

Thank you for your patience.