@ sar

The gm means that they will forward if you include the name in the report. Not just "i wanna make a report" GM no longer hamdle rmt claims, but if u provide the name in the /helpdesk report they will forward it to the STF.

My suggestion had nothing to do with the GM reply... So please don't turn it into a debate on gm's.My suggestion just was to ask to make it easier to report to the stf w/o having to go to the website. nothing more.