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  1. 07-15-2012 02:33 AM #1
    WorkMatt
    Player WorkMatt's Avatar
    Join Date
    Jul 2012
    Posts
    17
    Character
    Saintmatthew
    World
    Leviathan
    Main Class
    WHM Lv 22
    Well I changed the POL password and it still didn't work, its almost like its picking me up as a new user or something. Only thing I can think of is calling support, they don't have a number or anything? Why does playonline make this stuff so complicating? That's what I really don't get... Either way spending 40$ on a game that won't let me play doesn't make me very happy.
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  2. 07-15-2012 02:38 AM #2
    RAIST
    Player RAIST's Avatar
    Join Date
    Mar 2011
    Location
    Bastok
    Posts
    2,563
    There should be a number listed several times in your manual....or you can use the support portal's contact pages. The one in the back of my manual (NA) is not Toll Free: (858)790-7529
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  3. 07-15-2012 02:43 AM #3
    WorkMatt
    Player WorkMatt's Avatar
    Join Date
    Jul 2012
    Posts
    17
    Character
    Saintmatthew
    World
    Leviathan
    Main Class
    WHM Lv 22
    I did the digital download, its still telling me the same thing, even when I changed the POL pass... I just dunno, I don't care if there's a fee attached to I have to call someone, this is getting so annoying. I really woulda gave up by now if I didn't spend 40$ on this game. I think their service is absurd honestly. Maybe if I'd had an easier time I'd think differently. I was really thinking about WOW, but the FF fan in me gave this a chance, I'm really kicking myself now cuz if I had wow I'd probably be playing about now. But yea I'll use your number, and if they don't help I seriously doubt I'll ever do business with playonline again.
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