Well recentely I just subbed to FF11, payed 20$ plus 20$ more for crysta. Well I can still login to my account on the webpage. But everytime I try to start my account on playonline it says.

Incorrect playonline id or password...

This can't be right, I know my password and I didn't change it. The thing is my laptop crapped out so I transferred my game over to another computer. I didn't think this would be a problem because many online games have this in case your computer craps out. Anyway, I was just wondering how am I ever suppose to log back in again with no password (even tho I never changed it). It literally took me 3 days to sub the first time, now its repeating the same hassle all over again. Why do they make this game so hard to sub? Its no wonder wow has more users...

All I wanna know is there a number to call customer support? Cuz the help menus on their websites aint helpin at all. I just wanna call someone and get this straightened out. I payed for 2 months and I haven't gotten to play much at all thanks to this crazy playonline. Has anyone ever had the same problems I'm having?