I just don't understand playonline, I've used blizzard services, 360, ps3, etc... And I've never had so many problems with them. I just don't get it, why make this so hard for people? I have all my information besides the damn playonline password which they never said to write it down ever. I just don't know what to do, I'm not a genius about this stuff, I'm a paying customer. Usually you can call them and ask them to fix it with most services anyway. What am I suppose to do I don't know what to do?