Regarding Destrier Beret Redemption Issues

[Lucid]

If nothing else it would be nice to have a bit more feedback from Squenix about how they're getting along with a fix. Even if there isn't an ETA it'd be nice from a paying customer point of view to know that they're actually working on a fix.

[buritoslicer]

If nothing else it would be nice to have a bit more feedback from Squenix about how they're getting along with a fix. Even if there isn't an ETA it'd be nice from a paying customer point of view to know that they're actually working on a fix.

It's already embarrassing that they announced a fix that didn't work.

[angryempath]

Yeah, I still can't retrieve it on my character either. Is the "investigation" over?
This definitely wasn't fixed on the 26th, maybe you should start issuing refunds, I've been waiting a month.

[Lucid]

It's already embarrassing that they announced a fix that didn't work.

Well I think the patch did fix it, just not for people who already entered the codes. My friend entered his code yesterday and it worked fine. Not sure how half the problem can be fixed whilst half of it isn't, though. Seems kinda like our codes are stuck in a pipeline or something. :/

Wouldn't it be possible to just send the hats out manually to people who ask on here until the problem is sorted out? Or to revoke the codes already entered and issue new ones?

I'm currently trying not to level up too much 'cos I'd like to use that on my current job class before getting to level 30. Don't really want to start levelling other jobs yet... Sort of boring killing low level monsters for no EXP for the extremely slim chance that they might drop a treasure chest that doesn't contain a useless temporary item.