Regarding Destrier Beret Redemption Issues

[Relm]

I also have the same problem, what is the official advice on this should we call GM report it here or just wait and cross finger?
Just a quick note, I brought 2 FFXI off stream one account for my sister and one for me and my sister got the beret but not me.

[Continuity]

I also have the same problem, what is the official advice on this should we call GM report it here or just wait and cross finger?
Just a quick note, I brought 2 FFXI off stream one account for my sister and one for me and my sister got the beret but not me.

There is no official advice other than wait, but you can post in a new thread in this sub-forum to have them "Add you to the investigation".

Interesting... Just some questions out of curiosity:

1. Did you both already have Square Enix accounts?
2. Did you both have other Playonline IDs associated with the SE accounts?
3. Were the character names of the recipient the same as a previous recipient of the Destrier Beret but perhaps a different world?

Or any other differences that you can think of between yourself and your sister regarding the game?

[Goegtoe]

My wife and I both purchased FFXI on Steam and made new SquareEnix accounts. Neither of us got the Beret.