Regarding Destrier Beret Redemption Issues

[Lucid]

You guys. SE. Seriously. We've all been patient. I've had the game for over a month now and still no beret. I'm not even going to have any level 30 jobs by the time it's fixed at this rate. Can we at least get an update on what's going on? Because right now it just feels like you guys don't care.

Don't worry, Seekers of Adoulin is out soon with two new jobs. I'm sure Squenix would love you to pay for that just in time to use your Destrier Beret!

Actually, even paying for the game again to get a second code will not work, as you can't attach a second Destrier Beret to the same character, as far as I know.

Or you could always pay for a second character!

I'm sure if we all say we'll throw money at them to fix the problem faster then the problem will get fixed faster.

[Tsuda]

well that just made me laugh submitted a support ticket for this again and they reply with forwarding to feedback and suggestions

[Vik_Justice]

I would honestly rather them just tell us "Hey, sorry guys. Can't figure this out. We don't have the resources to spare right now, and there's nothing we can do. Sorry. Sucks, but we hope you continue to be awesome and rock this sweet game, yo!" I'd be upset, but I'd get over it. It's better than not knowing.

[Zersch]

I would honestly rather them just tell us "Hey, sorry guys. Can't figure this out. We don't have the resources to spare right now, and there's nothing we can do. Sorry. Sucks, but we hope you continue to be awesome and rock this sweet game, yo!" I'd be upset, but I'd get over it. It's better than not knowing.

Seriously. The sound of silence is what is killing me, because it gives the faintest sliver of hope that maybe every evening when I check that stupid Moogle will have something for me. If they just said "not going to happen," I would be miffed, but I would suck it up and continue on.

Thanks to the person that let me know even buying a second copy of the game would just be a waste. I would hate to have had my words inspire someone to actually try that out, and I didn't know but it makes sense that it wouldn't work with the same character.

[Lucid]

I would honestly rather them just tell us "Hey, sorry guys. Can't figure this out. We don't have the resources to spare right now, and there's nothing we can do. Sorry. Sucks, but we hope you continue to be awesome and rock this sweet game, yo!" I'd be upset, but I'd get over it. It's better than not knowing.

Exactly this. Common courtesy and basic customer service.

[Goegtoe]

Been checking the moogle every couple of days for the past month. Already on the "list".
There have been a few people who reported getting hats after they had issues a few weeks ago, but I haven't seen anything on these forums that resembled hope recently.

Anyone actually have a resolved case resently?

[Valle79]

Haven't heard of any new cases being resolved since they posted that they had "fixed" the issue.

[Lucid]

Level 30 THF. Beret is now useless for my main job.

Already lv. 10 BLM and lv. 11 WHM, too. Hope I can actually get to use the beret at some point. :/

[Mirage]

Well I got my beret, but I might have registered the code after it was "fixed". Don't remember exactly when it was. Probably a month ago.

I probably won't even use it but whatever.

[Continuity]

Thanks to the person that let me know even buying a second copy of the game would just be a waste. I would hate to have had my words inspire someone to actually try that out, and I didn't know but it makes sense that it wouldn't work with the same character.

That's what I did, but it wasn't a "waste" since I didn't use the same character. I think it's just the Steam version that's broken now... the one that was on sale. Immediately after they said they "fixed" the issue, when I noticed they didn't fix it for me, I decided I was tired of waiting and bought another game from them directly, from which the code did work (on another character of course).

I wouldn't recommend it to anyone, as it's a real waste of money, but I am glad I did it back then... seeing as how they still never fixed the issue and my other character still doesn't have the beret. I was starting fresh anyways, so all I really lost out on was the 75% off Steam sale price.