in gray and will not let me select the items I have on the mule to send

[esency]

need help, please


not let me select items I have in the inventory of the mule and had passed since the character you use and if I have free space, I get other objects but these are as gray, need help

[RAIST]

What items? A lot are no longer transferable to your mule. They enabled them at one time, then put them back on the list of undeliverable items.

[esency]

I have problems to send items, are in gray and will not let me change to another site inventories and not let me delete qusiera though, is like having a full inventory and it is not, the items are (Timeless Hrglass, Hades sainti ,
baselard thanatos, Argentine dagger, emperor hairpin, igqira Weskit,
merman harness, cuffs spolia, Marabout sandals, rancor necklace
uggalepih Pendant, Elemental Torque, Cascade belt, belt Crudelist, penitent rope, rope poweful, sun earring, Kampfer Earring,
Sorcere ring, shinobi Earring)

I need help, thanks

[Karbuncle]

No offense intended, But its hard to understand what you're saying. What region are you from, it may be better to ask the question in your first language, which there may be a Forum for here.

Also, There may be someone who could easily understand your original language, Try editing that in, just in case... You'd be surprised how many people here know more than 1 language.

That being said, If you're having a hard time sending Items, Especially looking at the ones you're sending, which are mostly normal or R items... So should not be effected by the recent changes... a few things could be wrong

1) You're spelling the name wrong In sending.
2) Your Inventory is full.
3) Lag.

Can't really understand what you're trying to convey, Sorry there. If they're in your Mog Locker, Your Mog Locker could be expired... Check that too.
Outsid

[RAIST]

yeah.. looks like Spanish may be the native language, may be many here that speak it well enough to help.

Also, are you able to send other pieces? Or is it that you want to cancel delivery and get items back from the send box and into your own inventory. Just trying to understand if maybe you are having difficulty figuring out how to use the delivery system in general.

via Google's English -> Spanish tool:

si .. aspecto como el español puede ser la lengua materna, puede ser de muchos aquí que lo hablan suficientemente bien como para ayudar.

Además, son capaces de enviar otras piezas? ¿O es que usted desea cancelar el envío y obtener artículos para el regreso de la caja de envío y en su propio inventario. Tratando de entender si tal vez usted está teniendo dificultades para encontrar la manera de utilizar el sistema de entrega en general.

[Baudle]

Esency,

I am sorry to hear that you are experiencing issues with sending your items. In order for us to fully investigate this issue, please make a new post with the following information:



Template:

Platform:
ISP:
Type of Internet Connection:
Internet Connection Speed:
Date & Time:
Frequency:
Character Name:
Race:
World:
Main Job:
Support Job:
Area and Coordinates:
Party or Solo:
NPC Name:
Monster Name:
Steps:
1.
2.
3.
<*Add more steps if necessary.>

Once we have this, we can fully investigate this matter. Thnk you very much for your time, Esency, and have an excellent day.

~Baudle

[Jhanaka]

Hello!

One other simple question I would like to ask is: Are the items currently listed in your Bazaar? Some people use their bazaar as storage and forget they have stored them there; normally when the GM team hears there are "grey" items and "nothing" can be done with them, we ask about the Bazaar.

Sorry if my question seems simple, but we want to eliminate any non-bug related issues first.

Thanks for all the help you have been offering!

-SGM Jhanaka