If you are using the same package on the laptop as you used on the PC...it should be giving you the same menus. Are you sure you used the same file(s)?

I have an older UC2010 DLC package (Gamestop), which uses FINALFANTASYXIOUC.exe. I never actually installed it (just bought it for the key, as I have the standalone expansion discs already)--but from what I saw when I launched it, it's pretty much on rails...the only thing it looked like I could select was the installation directory. Perhaps the files were installed, but the keys aren't linked to the account properly? Just how big is the install directory(check properties of the Playonline folder)? If it's massive (like 10GB or so after updating) than it is likely all physically there, just something didn't register properly somewhere along the line.