Platform: PC

Date & Time: 07/04/12 (All Day)
Frequency: Since i created my character
Character Name: PianoLegs
Race: Mithra
World: Sylph

NPC Name: Festive Moogle

Steps:
1.Created my character on Sylph Server after installation
2. Redeemed and confirmed code for Pianolegs@sylph
3. Logged in to receive beret from Festive Moogle , unable to retrieve