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  1. 07-05-2012 04:17 AM #1
    Frakkle
    Player Frakkle's Avatar
    Join Date
    Jul 2012
    Posts
    1
    Character
    Bleedingoak
    World
    Lakshmi
    Main Class
    WAR Lv 11

    Didn't receive my Destrier Beret

    Platform: Windows 7
    ISP: Brighthouse (Roadrunner Lightning)
    Type of Internet Connection: Cable
    Internet Connection Speed: 40M/5M
    Date & Time: 7/4/2012
    Frequency: N/A
    Character Name: Bleedingoak
    Race: Galka
    World: Lakshmi
    Main Job: WAR
    Support Job: N/A
    Area and Coordinates: Bastok Port J-13
    Party or Solo: Solo
    NPC Name: Festive Moogle
    Monster Name: N/A
    Steps:
    1. Bought game from website
    2. Redeemed reward code for Destrier Beret
    3. Verified that website states the code was redeemed for Bleedingoak@Lakshmi
    4. Cannot retrieve from Festive Moogle even after 3 days
    (0)
  2. 07-05-2012 03:20 PM #2
    Baudle
    Moderator Baudle's Avatar
    Join Date
    Jun 2012
    Posts
    139
    Hello Frakkle,

    We appreciate your adding to this report, as well as your patience. We're continuing to investigate this situation. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend consulting http://www.PlayOnline.com or http://forum.square-enix.com/ffxi/fo...ersion-Updates for any details about the development team's investigation. Again, I thank you for your report.

    ~Baudle
    (0)
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