Hello DeathMorte,

We are sorry to hear that you have been affected by this issue. Please know that we are looking into this currently and are adding your name and notes to our investigation. We appreciate your patience as we continue to look into this matter. As a note, please be aware that you can find information on www.PlayOnline.com and the official forums for any further updates on this matter. Thank you for your time and your report.

-Baudle