Hat Bug!!?!!

[Strifexd]

We got our account with the free hat, and the moogle won't give it to us. We registered the code online, and set it to the characters, and the moogle wont give it to us in Port Sandy.

[Xophious]

Greetings Strifexd.

I apologize for the trouble you have been going through with trying to receive the Destrier Beret. We are aware players are having trouble obtaining the beret because of previous reports. I will be adding your name into the current ongoing investigation. Unfortunately we may not be able to reply directly but if there are any updates, they may be posted http://www.PlayOnline.com or http://forum.square-enix.com/ffxi/fo...ersion-Updates.

Thank you!