[NA] PlayOnline Login Difficulties (Jul. 3)

[NOC_NA]

We are currently experiencing technical difficulties wherein PlayStation2 users are unable to login to PlayOnline and its contents. The issue is being addressed at this time, and new updates will follow as additional information becomes available.

In addition, PlayStation2 users who are currently logged into FINAL FANTASY XI and or PlayOnline may not be able to log back in if they log out.

We apologize for any inconvenience this may cause and thank you for your patience.

[Date & Time]
Jul. 3, 2012 from 18:30 (PDT)

[Details]
- PlayStation2 users are unable to login to PlayOnline and its contents.

[Affected Service]
- PlayOnline
* Customers playing on Windows or Xbox 360 are not affected by this issue.

[NOC_NA]

During the following time, PlayStation2 users were unable to login to PlayOnline and its contents. This was caused by technical difficulties experienced by Sony Computer Entertainment America LLC’s DNAS system, but we are pleased to announce that the issue has been addressed.

We apologize for any inconvenience this may have caused and thank you for your patience.

[Date & Time]
Jul. 3, 2012 from 17:38 to 21:49 (PDT)

[Details]
PlayStation2 users experienced the following issues:
- Unable to login to PlayOnline and its contents
- Unable to install or reinstall the PlayOnline Viewer or FINAL FANTASY XI.

[Affected Service]
- PlayOnline
* Customers playing on Windows or Xbox 360 were not affected by this issue.