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    Player RAIST's Avatar
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    Mar 2011
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    Quote Originally Posted by DarkPrince187 View Post
    Talked to a rep from my ISP tonight (he came to the house), and they are determined it isn't on this end. Everything else on the 'net works. I've rebooted computer, modem, and router. 3 full days since I've been able to log in with no other changes to anything else. Used wireless connection first, then hard-wired. Also tried multiple computers. Friends of mine who also play are having the same problem on Odin using different ISPs. Cricket Broadband, Charter, and U-Verse ISPs had the same login issue.

    Square did try, I will give them credit for that. But it's real fun paying for a service that I can't use.
    Often times, these are regional issues caused by a junction servicing that region having issues. It is not SE, and not you---may not be either of your ISP's, but it may be another company's segment at fault. Case in point, the fairly recent thread with issues in the UK of BT/O2 users, that was caused by an issue with the link to BE's segment:
    http://forum.square-enix.com/ffxi/th...0011-3001.-WTF

    After a long time of outages, someone finally got them to fess up to what the issue was:
    http://forum.square-enix.com/ffxi/th...l=1#post308758
    just a update

    From BE Staff earlier today
    Hello everyone,
    As many of you know, some customers are still unable to access certain websites. This has been caused by a problem at one of the third party peering platforms we use to route traffic across the internet. Although our partner is working to fix the problem, to enable customers to reach these websites we are putting in place a temporary solution which we hope will fix most, if not all of the problems. We’re sorry for the time it has taken us to get on top of these problems, and for the lack of communication since they began. We really hope to have service back to normal shortly.


    And magically O2 say they have "tweaked" it? yeah right lol well happy your all online again

    Just know it wasnot the doing of O2 at all but the doing of BE.
    Have any traces been run to the actual SE servers that you are trying to connect to to find the downed hops? You can have dozens of hops before you get to SE--any one could be stalling in route to the loby server. Someone has to actually trace the rout to pinpoint the stalling point, then go to whoever is responsible for managing that segment to resolve it. When it last happened to me, it was routing through Nova Scotia, and once before it was an issue with Verizon in Virginia---I live in the southeast and use cable, not FIOS.
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    Last edited by RAIST; 06-09-2012 at 02:23 PM.
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