Billing Frustration

[Blazing2011]

Why not just go to a 7-11 and buy a $20 Game Card. It's a red card they use for online games. When you go into Add Crystas once u get to select the payment choices click on "Others" it will bring up the card I am talking about. You type in the card Number and it will add the crysta usually once u refresh the page. (No credit card needed) Plus with the Visa problem for some reason numerous banks don't like Square Enix billing so they usually block them. Hope this helps and have fun gaming.

[Alhanelem]

Ultimate Pay?

UltimatePay is owned by VISA. It's perfectly safe and easy to use. You can simply enter a credit card, or you can use paypal, or you can use Ultimate Game Cards, which are sold in stores. You didn't "test" it if you didn't actually buy any. Going there and saying "oh, no way i'm using ultimate pay, a perfectly useable and safe payment method!" is not testing.

You don't need an account for it like with C&B, and there's no international BS involved.

Have you filed a ticket with SE support about the error 601? I've never gotten an error like that.

[Midorikaze]

I have read that Ultimate Pay incurs extra fees depending on payment method and amount of Crysta. Just what I got out of C&B to avoid ^.^

You didn't "test" it if you didn't actually buy any.

Perhaps test was the wrong word. I actually would have been able to test it if I was given something other than C&B and Ultimate Pay, both of which claim to charge extra depending on the purchase amount, to pay (I have heard Paypal is an option, and debit card, which isn't even working for me in the first place) ^^;

What I really don't understand:

One household, 3 cards, same bank, all VISAs, mine is the only one not working....

[Alhanelem]

I have read that Ultimate Pay incurs extra fees depending on payment method and amount of Crysta

It does charge a fee for purchasing large amounts. It does not charge a fee for what your subscription costs. Buy 12.95. Use credit card. Pay 12.95. No fees. I used this method until the credit card option was introduced. Follow these directions and you will pay no fees, ever.

What you "hear" isn't always accurate.

One household, 3 cards, same bank, all VISAs, mine is the only one not working....

Are you absolutely 100% unequivocally positive that there is absolutely no problems on your account? no holds, not past date, all that kind of yada yada?

[Midorikaze]

Are you absolutely 100% unequivocally positive that there is absolutely no problems on your account? no holds, not past date, all that kind of yada yada?

Funds are good, no alerts or anything pending, going tomorrow to the local branch in person to make doubly sure, just in case.

[Savlyn]

I've just recently had a problem with C&B as well, albeit a different one. Apparently, my C&B account has 2 emails registered to it, so they blocked my entire account and are now requiring a scanned photo ID, a form notarized, and my credit card number. I emailed them four days ago and just got this reply today. Absolutely absurd. I will be calling them tomorrow.

[Midorikaze]

I've just recently had a problem with C&B as well, albeit a different one. Apparently, my C&B account has 2 emails registered to it, so they blocked my entire account and are now requiring a scanned photo ID, a form notarized, and my credit card number. I emailed them four days ago and just got this reply today. Absolutely absurd. I will be calling them tomorrow.

Wow. Hopefully they can make things right. I do not plan on going back to C&B...

[Savlyn]

I sent them an email saying just to cancel both of the accounts and got an auto-reply back. So I doubt I'd hear from them for another half a week if I didn't call.

[Midorikaze]

I sent them an email saying just to cancel both of the accounts and got an auto-reply back. So I doubt I'd hear from them for another half a week if I didn't call.

Gotta love auto-replies

The error 601 thing tells me to "check the status of any relevant options and try again" though all of my options are in order, as far as I know. C&B is deactivated and all, and SE just doesn't want to take my moneys "directly"

Only other thing I can think of causing the problem is the card itself, and i need a new one or something. I really don't think it's going to fix it though. SE has no problems with Visas, just MY Visa o.O;

[Llana_Virren]

Lately, Japan has been enforcing a lot of policies when it comes to credit card charges, specifically international charges, due to increased forgery and identity theft issues.

"Direct" credit card payments are highly unlikely to work properly, which seems to be the major issue here. Although it does not always affect -every- card, it is usually difficult to "fix" the issue and allow a card to work.

If I may... have you considered using Crysta to pay for your subscription?