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  1. #1
    Player Riggs's Avatar
    Join Date
    Mar 2011
    Location
    Carbuncle - Windurst
    Posts
    144
    Character
    Zoop
    World
    Carbuncle
    Main Class
    BLM Lv 99

    US account to EU SE account

    Ok been trying on and off for months to do the account transfer but when i try it tells me i have the wrong play on line password, i have typed it 100 different ways 1's for I, 2 for z's etc etc, now i'm thinking it has some thing to do with my game account been a us account while the se account is eu.

    Has anyone else had problems trying to register their US account on EU SE accounts?
    (0)

  2. #2
    Player Dragoy's Avatar
    Join Date
    Jul 2011
    Location
    Bastok
    Posts
    2,057
    Character
    Dragoy
    World
    Fenrir
    Main Class
    RNG Lv 99
    Teegrins, Riggs!

    I have no personal experience, but I can easily imagine issues with different region accounts as that's always seemingly been an important show-stopper way for them to do...

    In any case, you should contact the Customer Service via the Support Centre/Center in any Account/Billing related matters:

    Europe:
    • http://support.eu.square-enix.com/contacttop.php?id=455&la=2
    Japan:
    • http://support.jp.square-enix.com/contacttop.php?id=11&la=0
    North America:
    • http://support.na.square-enix.com/contacttop.php?id=20&la=1
    Other:
    • http://www.square-enix.com/

    Good luck ! !! !
    (0)
    ...or so the legend says.


  3. #3
    Player Kristal's Avatar
    Join Date
    May 2011
    Posts
    1,552
    Character
    Kristal
    World
    Bismarck
    Main Class
    PUP Lv 99
    Quote Originally Posted by Riggs View Post
    Ok been trying on and off for months to do the account transfer but when i try it tells me i have the wrong play on line password, i have typed it 100 different ways 1's for I, 2 for z's etc etc, now i'm thinking it has some thing to do with my game account been a us account while the se account is eu.

    Has anyone else had problems trying to register their US account on EU SE accounts?
    Nope, no problem at all. You can connect a US POL account to a EU SE account just fine.
    Might want to make sure you are using the POL password for that ABCD1234 POL account, not the one for SE account.
    (0)
    "Puppetmaster was our last best hope for peace. It failed.
    Now it's our last best hope.. for victory!"